Our FAQ section is designed to give you quick and clear answers to the most common questions about our products, orders, shipping, and services. We keep it simple and transparent so you can find the information you need without hassle. If you can't find what you're looking for, our support team is always ready to help.
We offer free standard shipping on all products, with the exception of Pallet Deals. Any shipping costs applicable to Pallet Deals will be clearly communicated at checkout or agreed in writing before purchase.
United Kingdom Only.
Once an order has been dispatched and tracking information has been provided, responsibility transfers to the courier. However, if any issues arise, I will assist customers in resolving delivery problems where possible.
Once I receive and inspect the returned item, I will process the refund within 14 days, using the original payment method. Refunds will cover the cost of the product only and will not include return shipping fees.
If a customer decides to return a product, the customer is responsible for covering the return shipping costs, unless the item is faulty, damaged, or incorrectly supplied.
Yes, if you live locally, collection is available. The only requirement is to book a collection time in advance.
+44 7752 656105 - WHATSAPP 24/7
Yes, please contact us on Whatsapp for more information.
Depending on the selected mystery box, customers may randomly receive high-value items such as a 3D printer, piano, gym equipment, PS5, Dyson products, TVs, fridges, and many more.